At immortelleorganics.com, we strive to provide a seamless and hassle-free shopping experience for our valued customers. We understand the importance of transparent shipping and delivery policies, ensuring that your orders are processed efficiently and delivered to your doorstep in a timely manner.

Order Processing: Once you place an order with us, our dedicated team works diligently to process it promptly. We aim to process orders within 1-2 business days, ensuring that your items are prepared and ready for shipment.

Shipping Time: The shipping time may vary depending on your location and the shipping method chosen during checkout. We offer multiple shipping options to cater to your needs, including standard shipping and expedited shipping. Please refer to the estimated delivery timeframes provided at checkout for more accurate shipping information.

Shipping & Delivery Charges: Shipping and delivery charges are calculated based on various factors, including the weight and dimensions of the package, destination, and shipping method selected. The applicable charges will be clearly displayed during the checkout process, allowing you to review and confirm before completing your purchase.

Free Shipping: We also offer free shipping on select orders or promotional periods. Look out for any ongoing offers or campaigns that may entitle you to free shipping on qualifying orders.

International Shipping: For our international customers, please note that additional customs fees, taxes, or duties may apply upon delivery, depending on your country’s regulations. These charges are the responsibility of the recipient and are not included in the shipping charges paid to us.

We continuously strive to improve our shipping and delivery processes to provide you with the best service possible. Should you have any questions or require further assistance regarding shipping and delivery, please do not hesitate to contact our customer support team. We are here to help!

Thank you for choosing immortelleorganics.com as your preferred shopping destination. We look forward to serving you and delivering your orders with care and efficiency.